Privacy Policy
How we collect, use, and protect your information. Last updated May 27, 2026.
Information We Collect
Hughes Insurance Agency collects personal information that you voluntarily provide when requesting a quote, contacting us, or using our website. This may include your name, phone number, email address, mailing address, and information about the insurance coverage you are seeking.
We may also collect information automatically when you visit our website, including your IP address, browser type, pages visited, and referring website. This information is used to improve our website and your experience.
How We Use Your Information
We use the information we collect to:
- Provide insurance quotes and policy recommendations
- Communicate with you about your insurance needs via phone, email, or text message
- Process insurance applications and policy changes
- Send you important policy updates and reminders
- Improve our website and services
- Comply with legal and regulatory requirements
Information Sharing
We may share your information with Farmers Insurance and affiliated insurance carriers solely for the purpose of obtaining quotes and binding coverage on your behalf. We do not sell your personal information to third parties for marketing purposes.
SMS/Text Message Terms
By providing your phone number and consenting to receive communications from Hughes Insurance Agency, you agree to the following:
- Consent: By submitting a form on this website with the consent checkbox selected, you expressly consent to receive SMS text messages, phone calls, and emails from Hughes Insurance Agency regarding your insurance inquiry, quotes, policy information, and related communications.
- Message frequency: Message frequency may vary depending on your inquiry and policy needs. You may receive messages related to quote follow-ups, policy updates, renewal reminders, and general insurance communications.
- Message and data rates: Standard message and data rates may apply depending on your mobile carrier and plan.
- Opt-out: You may opt out of receiving SMS text messages at any time by replying STOP to any text message you receive from us. After opting out, you will receive a confirmation message and will no longer receive SMS messages from Hughes Insurance Agency unless you re-consent.
- Help: For help or questions about our text messaging program, reply HELP to any message or contact us at (775) 338-9358 or info@hughesinsurance.net.
- Carriers: Carriers are not liable for delayed or undelivered messages.
- No mobile information sharing: We do not share your mobile phone number or SMS opt-in data with third parties for marketing purposes.
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
Your Rights
You have the right to request access to, correction of, or deletion of your personal information. To exercise these rights, contact us at info@hughesinsurance.net or call (775) 338-9358.
Contact Us
If you have questions about this privacy policy or our data practices, contact us at:
Hughes Insurance Agency
Reno, NV
Phone: (775) 338-9358
Email: info@hughesinsurance.net